How do I check whether an accessory fits my vehicle?
Review the dimensions, connector type and compatibility notes on the product page. If the listing does not confirm your vehicle or device, contact us with the make, model and year before ordering.
Are installation or mechanical services included?
No. Our products are supplied as accessories or tools unless a listing explicitly includes installation. Installation, vehicle modification and maintenance should follow the vehicle manufacturer’s instructions and local requirements.
Is online payment available?
Payment is being configured with the store’s merchant provider. The product catalog can be browsed now, but please contact us before assuming that an order has been accepted. We will confirm availability and payment steps directly.
How much is shipping?
Standard tracked shipping is free for qualifying orders over USD 99. Other shipping amounts are confirmed before an order is accepted. See Shipping & Returns for details.
Can I return a product?
Yes, unused products may be requested for return within 30 days of delivery, subject to the conditions in our Shipping & Returns policy. Contact us before sending anything back.
What does the warranty cover?
Products include a 12-month limited warranty for qualifying manufacturing defects. Wear, accidental damage and unauthorised modification are excluded. Read the full Warranty.
How do I contact Xingyao?
Email [email protected] or call +852 9362 7358. Our registered office is in Kwai Chung, Hong Kong.